MTN South Africa becomes First in Africa to adopt the ‘Cloud Service Brokerage Model’

The Business division of MTN South Africa has initiated a pilot project for its cloud services, making it the first mobile network and services provider in Africa to adopt the ‘Cloud Service Brokerage Model’.

A cloud services brokerage is a third party company that adds value to cloud services on behalf of cloud service consumers. The Cloud Service Brokerage Model centralises access to services, where a third party, in this case MTN, acts as the single point of contact for customers. This eases the administrative burden for companies, where instead of dealing with multiple service providers, they now deal with one.

Farhad Khan, Executive for Enterprise Business at MTN Group, said the pilot will be carried out in six of MTN’s key markets in Africa – Cameroon, Cote d’Ivoire, Ghana, Nigeria, Uganda and South Africa.

Khan said: “A particular challenge facing small and medium-sized businesses in Africa is the high cost of IT software and hardware. This includes the licence fees. What MTN cloud services seek to do is enable SMEs to minimise these costs, and at the same time improve productivity and efficiency.”

MTN Business intends to target small and medium sized enterprises (SMEs) across the continent, and to make the services even more accessible, users will be able to pay for MTN’s cloud offering using their airtime or MTN Mobile Money.

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