Electricity consumers under the Lagos State-based Eko Electricity Distribution Plc (EKEDP) who has no functional meters will soon experience relief as the company has commenced an enumeration and area mapping programme for deployment of smart electricity meters to customers within its operational territory.
The Managing Director and Chief Executive Officer of the company, Mr. Oladele Amoda said the company was fully committed to its meter roll-out plan through phased deployment of smart meters to all unmetered customers throughout the company’s licence area.
While responding to questions and observations by some customers at the town hall meeting, Amoda further reiterated the company’s commitment to promoting a very cordial relationship with its customers though prompt attendance to all complaints and grievances by customers. According to him, every area and community is vital to the attainment of the company’s corporate goal.
Amoda appealed to customers having one form of complaint or the other against any aspect of the company’s operations to bring up such complaints through the appropriate channel; and promised that such complaints would be treated with dispatch.
Many customers of the company who spoke at the occasion expressed delight at the customer engagement initiative and urged the company to ensure that such interactive forum should be regularly held to provide solutions to their power supply challenges.